It is in his inbox.
Every one of these is read and answered by Ed, not by an assistant. If it cannot wait, call or text.
While you wait
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The seat is empty
Your plant manager just left
The seat is filled while you find the right permanent person.
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Orders are late
You are missing what you promised customers
On-time delivery is the number your customers judge you on.
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Cash is stuck in stock
Too much cash tied up in inventory
Cash sitting in parts nobody needs this quarter.
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The plant is behind
Your plant is falling behind
Safety, quality and efficiency, looked at together.
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The schedule slips
Your schedule keeps slipping
A schedule that looks right on Monday and is gone by Wednesday.
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The team will not move
Your team will not execute
Decisions get made where the work is, or they do not get made.